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Professional services · Leeds

Hartley & Co

Replacing a tired high-street look with a modern accountancy brand.

Services

Brand refresh, Web design, Copywriting, Interactive tools

Timeline

3 weeks

Budget

£897

Status

2024

Hartley & Co

The brief

Hartley & Co is a 12-person accountancy specialising in owner-managed businesses. Their existing site was a WordPress build from 2014 — slow, dated, and signalling 'sleepy high-street firm' rather than the sharp specialist they actually are. Younger founder-clients were going elsewhere, and the team was tired of explaining away the website on first calls.

The approach

  1. 01

    Editorial layout inspired by The Economist and Pitchfork — generous typography, restrained palette, content-first.

  2. 02

    Service categories restructured around client problems ('I'm starting a business' / 'I'm selling my business') rather than internal jargon.

  3. 03

    Interactive Corporation Tax calculator — visitors enter turnover and get an instant estimate plus a CTA to a free 30-min consultation.

  4. 04

    Soft-touch CTAs throughout — 'Have a quick question? Just email us' — instead of pushy form-gating.

  5. 05

    Speed: PageSpeed 98/100 on mobile. Old site was 41.

The outcome

2.4× per month

Consultation bookings

0:38 → 4:11

Avg time on page

71% → 28%

Bounce rate